Enterprise Mobile Device Management Solutions

The Mobile industry has evolved rapidly over the past many years. Hardly a day passes without a new mobile device, be it net book, eReader, Tablet, Smart book or Smartphone. We have already entered in the era of the Mobile Internet Device with access from anywhere to any data. Smartphone’s are now becoming the device of choice for highly mobile business executive. Organizations are spending huge amount of money on new corporate devices and mobile business applications. Mobile operators are facing the challenge of providing security of mobile devices and to track the lost or stolen devices. 
 

The need of an hour is to have the Enterprise Mobile Device Management solutions to manage their corporate devices from one location. It should be seamlessly deployed in the organizations so that they can get the flexibility of remotely configuring the devices with the settings for the accessing GPRS, e-mails and other supported applications. 
 

DeviceMax Mobile Device Management offers solution to remotely manage Smartphones, Tablets and other Data Devices by configuring the handsets with the settings for the accessing GPRS, e-mails and other supported applications.  It is a comprehensive framework which addresses need for mobile device configuration and helps to meet future needs with most advanced technology. It also helps in securing corporate devices without losing mobility of mobile devices. Enterprise Mobile Device Management Solutions helps to reduce support costs and business risks.

Parameters of Mobile Device Management:

• Configuration Management: Configures access points, email, Wifi, browser bookmarks.
• Remote Monitoring- Remote diagnostics, Remote access, device performance.
• Security Management: Remote lock, wipe, backup, restore, SD card blocking.
• Application Management- Application tracking, install, remove,  update, configure.

Benefits of MDM:

• Individual and group based actions
• Over-the-air device provisioning
• Automatic installations and updates
• Remote configuration of settings
• Parameter monitoring
• Device clean up

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Mobile Device Management- Solution for Remote Management of Mobile Devices

Telecommunication has come a long way. Gone are those days when mobile phones were a luxury where the main purpose was to make and receive the calls. With constantly evolving technologies, today mobility in Telecom Industry has not only redefined the way we communicate rather has set the standard for individuals like you and me to be indulgent. Now a simple mobile has become a Smartphone. It has become SMS messaging device, a Mobile TV, a gaming device; it provides ring-back services, video and voice mail as well as access to World Wide Web and enables you to do conference calls and even respond to official mails. What’s more, a mobile phone now enables you to tweet and update your Facebook, at the same time as performing credit transfers via your Smartphone. Even the enterprises are deploying corporate devices for the employees. The increasing complexity of mobile devices with so many applications has given rise to need for remote management capabilities. Mobile device Management helps to manage the devices remotely. It helps the users to get the fast activation of applications on device of their choice.

DeviceMax Mobile Device Management offers the solutions for remote management of mobile devices. It helps in configuring the handsets with the settings for the accessing GPRS, e-mails and other supported applications. MDM solutions helps to manage their Smartphones, Tablets and other Data Devices working on all major platforms like  Android and RIM. It also helps in securing proprietary data on devices and reducing the device configuring cost without losing mobility of mobile devices.

Parameters of Mobile Device Management:

• Software Management

• Configuration Management

• Performance Management

• Security Management

• Restore and Back-up

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Configuring of Wireless Devices Over The Air

For many organizations Mobile Device Management is no easy task. The process involves monitoring, managing and supporting all wireless devices from various handset manufacturers and telecom operators. These wireless devices are SmartPhones, netbooks, tablets, laptops etc. Since enterprises are growing to large corporate houses the employees are also increasing and with it these corporate devices too. Keeping track of all these devices would not be an easier task, so to make it simple Mobile Device Management Solutions have been designed. As the name suggests, MDM is managing a device that can be done remotely and centrally from one single location.

Since business houses are expanding that means the work load is also increasing. In this case enterprises have provided their employees with a facility of accessing the information on the mobile devices. These devices are synchronized with server for security purposes. Now to access the information on the mobile device internet service needs to be activated and the device needs to be configured.

KocharTech has developed a device configuration tool: DeviceMax-OTA. Our DeviceMax-OTA tool is configuration expert, which helps the contact center agents in configuring the wireless devices Over-The-Air. Once the devices are deployed over the network (intranet, internet) then comes the configuration process. Configuration does not only mean to delivering internet settings to the device, however it is equipping the device with necessary features which help the employees in accessing the corporate information anytime anywhere. DeviceMax-OTA has been designed keeping in mind the security and administrative provisions, which helps enterprises in securing their important data to be misused in case device gets lost or stolen.

DeviceMax-OTA is a very user-friendly and a flexible tool which can be modified as per enterprises requirements.

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What is Remote Mobile Access?

As the obsession to experiment with the mobile phones keeps increasing, so does the complexity involved in operating each of them. The optimum utilization of the capability of the device has become a major challenge for the end users. To realize the potential of new capabilities and services, mobile devices of all types must be correctly configured at all times. For this Remote Mobile Access application is the best option. It is becoming a prerequisite for the majority of businesses. It gives the virtual control of the devices to the Customer Care Executive so that they can resolve their issues without the help of user. There are innumerable benefits of Remote Mobile Access which are as follows: 

Benefits

• Makes Device enablement much easier

• Device issues are highlighted automatically to the Customer Care

• Reduces operational and support cost

• No dependency on user

• Error free settings are done by the system itself

• Enhanced customer experience 

Kochartech, part of Kochar group is India’s leading team that deals with solution on Wireless Data Services and Mobile Device Management. It offers Remote Mobile Access application which enables the customer care executive to take virtual device control and resolve issues like configuring mail, installing new application remotely. This ensures that subscribers will experience seamless access to all services. RMA application can be installed on the phone and it connects over a HTTP session with our server. It can be controlled through a web based customized GUI, simulating the actual device on the computer screen.

• Device Remote control

• Capture Snapshots/image

• Remote file manager

• Application details

• Remote Device configuration by fetching Email settings

• Device Reboot

• Illustrate Device Information like Battery, IMEI, SIMID etc.

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Mobile Device Management

Each month new handset models, services and applications are added to the thousands of different devices used on mobile networks. The rapid evolution of these mobile devices is changing the dynamics of telecom industry. However growing opportunities augment new challenges. The increasing complexity of mobile devices has given rise to need for remote management capabilities. 

Mobile Device Management is a solution used to monitor, manage, secure and support mobile devices across the service providers, mobile operators and enterprises. This technology provides the solutions for managing devices remotely. It enables the operators to increase data usage and reduce service cost for Mobile Data Services.

KocharTech offers a complete set of solutions that help Telecom Operators, MVNOs, VAS vendors, App Developers, Handset Manufacturers or a Retail operator manage their subscriber’s devices. It is the India’s leading team that offers solution on Wireless Data Services and Mobile Device Management for better customer experience management. 

Our extensive range of services includes Mobile device Management Solutions (OTA, Remote Mobile Diagnostics, Remote Mobile Access, Self care applications), Device Support using one of the largest Libraries of Mobile Simulators and tools and Testing Solutions (User Experience Testing, Application/ Device testing).

Benefits

• Reduces the support cost
• Simple and effective user interface
• Increase customer satisfaction
• Avoids the technical obstacles

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