Mobile phone is no longer just a rich man accessory, it is transforming the way the millions of people are interacting for personal and professional use. Whenever the consumer picks a piece of technology he knows about the inherent features of the mobile phone but is ignorant about the usage of such features. Hence the front end and customer sales team are required to be upgraded on the ever-changing and evolving services, devices and tools.
To overcome the challenge of complex mobile technology, mobile simulators are the best option. It is virtual machine version, replica of the handset available on the computer. It makes easy for the front end and customer sales team to relate to the consumers better as they are on the same page. Support staff sees the virtual image where the consumer is and guides him to the desired settings.
KocharTech, part of Kochar group is India’s leading team that offers solution on Wireless Data Services and Mobile Device Management. It offers the mobile simulator which is multilingual comprehensive tool that provides step by step guide for customer support teams to educate and enhance Mobile data services experience for the end user. It is a repository of more than 2000 simulated devices which helps in offering real world simulation. Consisting of device simulation tools as well as text support tools they are designed for helping customer to do more on device.
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